Mail and quotes

Choose how you share quotes

Choose QuoteQuiver mailing, your own printing, or estimates without mailing.

WHERE TO GOGetting set up, or Company settings → Team

Before you start

A company administrator controls the company default.

Follow these steps

  1. During setup, choose QuoteQuiver prints and mails it, We print and mail it ourselves, or Estimates only (no mailing).

  2. To review the company default later, open Company settings → Team and find Quote delivery.

  3. Check whether an individual rep has a different destination selected. A rep-specific printing choice can override a mailing default. Estimates only applies to every rep, including reps with saved mailing preferences.

  4. Open Queue & Batches and confirm the workflow shown matches your intention.

  5. Before a change involving queued pieces, review their status and ask support if any are already with the printer.

What you should see

With Estimates only, new houses are measured and priced but stay out of the mail. Download or email the Estimate only PDF from the house card. Report credits still apply; no printing or postage is ordered.

If something looks wrong

  • You meant QuoteQuiver to mail but see a self-print export? Stop and verify the destination before using it.
  • Switching settings does not recall physical files already handed to a printer.

RELATED WALKTHROUGH

Review, fix and release mail

A narrated overview of this workflow using actual app screens and demo data. The written steps above cover this article’s specific task.

Synthetic voice narration. Captions are included in the video; an English caption track is also available.

Read the video transcript

Read the piece status
Review orders shows each house and its current mailing state. Ready to mail, Held, Waiting for your release and Sent to printer each mean something different.

Fix the named hold
Open Queue and Batches. Read the hold reason and follow its fix button. Paying for credits will not fix a missing logo or a design awaiting review.

Release deliberately
Houses pinned during setup wait for your say-so. Select only the houses you intend to mail, review the count and account cost, then confirm the release.

Check what actually happened
Mailed is the history of recorded mailing. It is not proof of delivery to a particular mailbox. Self-print customers must print and post their pieces themselves.

Keep going

Review a property before it mails Understand every mail status Fix a held mailing and return to the house Browse all guides